Financial Inclusion


When we talk about financial inclusion, we mean that people and businesses have access to appropriate and affordable financial products and services. These include transactions, payments, savings, credit and insurance. Financial inclusion can be both formal and informal.

People who are formally included are using formal financial services supplied by institutions that are formally regulated. Informally included individuals and groups are not using any formal services but are using one or more financial services that are supplied by an informal provider.


People who are using formal services may also use informal ones. There has been progress in financial inclusion but much still remains to be done.

About 2 billion adults worldwide don’t have access to a basic account and most say that their lack of money is the reason why.

Some people are more financially included than others including women, people living in rural areas and young people.